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Louis3 · by **Louis3** » Fri Apr 11, 2008 9:30 am

Hello. I have Amilo M3438G with XP .. I am trying to use an external HD to the usb ports and does not read it as a Usb 2.0..Its the first time I tryed to use Usb 2.0 compatible Device. I tryed to all Usb ports and its read it as a 1.0.. Its says me "The USB device can perform faster if you connect it to a Hi-Speed USB 2.0 port" Maybe its the drivers I dont know. Please help me.

hikaru · by **hikaru** » Sat Apr 12, 2008 11:40 am

What kind of HDD is it and how is the power supply managed?
For external HDDs an extra power pack is the best solution. Most 3,5"-drives only work this way.
If you don't have this possbility and you have a 2,5"-drive you should at least use a Y-USB-cable to connect the HDD to two USB-ports of your notebook to increase the power supply.

Louis3 · by **Louis3** » Sat Apr 12, 2008 12:06 pm

The HDD is power supply managed!! I dont know what I must do!!!

hikaru · by **hikaru** » Sat Apr 12, 2008 12:14 pm

What does this mean? Do you use an extra power pack for the disk?

Louis3 · by **Louis3** » Sat Apr 12, 2008 12:17 pm

Yes the external HDD it has own power supply..

hikaru · by **hikaru** » Sat Apr 12, 2008 1:15 pm

Maybe some of these tipps will help you:
http://www.amilo-forum.com/topic,82,-WinXP-USB-Problems-FAQs.html

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