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Amilo 1718

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Amilo 1718

Postby puffin » Fri Apr 18, 2008 8:07 pm

I have Amilo 1718.(Vista) Problem is, it wont shut down properly and eventually get the dreaded blue screen. Any ideas guys??
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Postby hikaru » Sat Apr 19, 2008 3:27 pm

What is written in the bluescreen?
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Postby puffin » Mon Apr 28, 2008 7:03 pm

hikaru wrote:What is written in the bluescreen?


Sorry Hikaru for slow reply...


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 839B55A8
BCP3: 84F30030
BCP4: 83FA68B0
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini042808-01.dmp
C:\Users\Puffin\AppData\Local\Temp\WER-268156-0.sysdata.xml
C:\Users\Puffin\AppData\Local\Temp\WERD369.tmp.version.txt

any help would be gratefully appreciated :lol:
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Postby hikaru » Mon Apr 28, 2008 7:45 pm

The BCCode 9f points to a power state driver problem.
Please read this:
http://support.microsoft.com/?scid=kb%3Ben-us%3B929762&x=9&y=12

Do you have any devices connected via Firewire?
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Postby puffin » Tue Apr 29, 2008 8:26 pm

hikaru wrote:The BCCode 9f points to a power state driver problem.
Please read this:
http://support.microsoft.com/?scid=kb%3Ben-us%3B929762&x=9&y=12

Do you have any devices connected via Firewire?


No i don't. Occasionally i attach my media drive but haven't had any probs before.
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Postby hikaru » Wed Apr 30, 2008 7:28 am

The only advise I can give you is to install the MS-hotfix.
If the problem still persists, call the FSC-support. The will ask you to send in the notebook and most likely exchange the main board.
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Postby puffin » Wed Apr 30, 2008 6:53 pm

Iv'e tried the hotfix but its only for x64. Thanx for your help :D
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Postby hikaru » Thu May 01, 2008 4:47 pm

According to the MS-Website there is also a non-64bit version, which implicitely means 32bit.

Please try this link (Attention: may start download directly):
http://www.microsoft.com/downloads/details.aspx?FamilyId=9325F882-CF13-458D-9F86-6A3DD4148554
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Postby puffin » Sat May 03, 2008 6:54 am

Iv'e tried that and i get the message.. This update is not for your system.
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