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Amilo A6600 can`t see the DVD/CD drive in my computer?

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Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby newbiw » Fri Oct 17, 2008 11:07 pm

I can`t see the DVD/CD drive in my computer please help me?

Fujitsu-Siemens
Amilo A6600 AXP1400DVD
Mobile ADMAthlon1400+
927MHz , 224 MB RAM
Windows XP Home Version 2002 SP
Purchase 15 April 2003
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby hikaru » Sat Oct 18, 2008 10:23 pm

If you only have this problem in Windows but in the bios everything is ok then search your registry for the entries Upper Filters and Lower Filters and delete them.
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby newbiw » Wed Oct 22, 2008 10:51 pm

I am no expert about how it should look inside the bios. But this how look like:

the first one is the CD Room drive thee is no + befor it

the next one is the Floppy Drives befor the next says the Floppy Drives thee is a +
The next one is the Hard Drive ST94011A there is also + befor. the læast one is Realtek Boot Agent

I dont understand what you mean with search the registry for the entries Upper Filters and Lower Filters and delete them?

Explained for a registry newbie?
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby hikaru » Thu Oct 23, 2008 7:56 am

Concerning the bios I don't know exactly what you mean, but I guess that you entered it with F2 or DEL and found the screen with the built-in drives.
I don't know your bios so I can't tell you what the plus signs are for. But maybe the missing plus sign next to your DVD-drive is the reason for your problem. Try to activate the plus sign.
You should find a short description how to alter items on the border of your screen or by pressing F1 while standing on the entry with the cursor.

To search the registry go to Start -> Run -> type regedit -> and hit ENTER. Then the registry editor will come up.
Press F3 and search for Lower Filters and Upper Filters (also try without spaces). If you find any items delete them and reboot your notebook.
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby newbiw » Thu Oct 30, 2008 3:55 pm

There was nothing i cot do in the bios. Itry to search after the files you metion in the registry i did some called UpperFilters and delete them when search again and again the came up again the last UpperFilters was i not able to delete , i try also to search after LowerFilters i did find one but was not able to delete it. when i reboot now i have new problem the USN mouse don`t work i try to a regular converter to it i also use the regular build in mouse in notebook mouse but still no luck?

But that did not solve the problem what do you think cot had happen
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby hikaru » Thu Oct 30, 2008 4:27 pm

If you couldn't delete the entries try to do in in safe mode. This should work.

Concerning your mouse I think that you accidentally deleted an entry that you better shouldn't have deleted. Please go to the control panel and search for new hardware. If your mouse isn't detected go to the device manager and check if there are any question marks or exclamation marks.
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby newbiw » Thu Oct 30, 2008 10:23 pm

Is there way to press on the picture just beside my name in xp , without useing the mouse or the build in mouse. Because that is the only way in i am coming into my notebook?
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby hikaru » Thu Oct 30, 2008 11:29 pm

Press TAB twice. First it will go to the shutdown entry in the bottom left corner and the to the user icon. Then press ENTER.

You can navigate the same way in Windows windows (ugly name ;-) ), (de)activate checkboxes and other input elements with SPACE and confirm inputs with ENTER.
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby newbiw » Fri Oct 31, 2008 7:58 pm

When exactly do i Press on the TAB twice because nothing has jet happen?
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby hikaru » Sat Nov 01, 2008 11:00 am

Press it when you see the login screen with your name and the picture besides it. Just like you described two post ago.
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby newbiw » Sat Nov 01, 2008 7:51 pm

Nothing happen, the tab is the one with 2 arrows?
<
>
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby hikaru » Sun Nov 02, 2008 10:59 am

Yes, Tab is the key wih the two arrows above caps lock.

I mean this screen:
[removed link due to image change; once showed winXP login screen]

In this example the first Tab will set the focus on "Turn off Kitchen computer" the second one will set it on "Sarah". Then press Enter.
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby newbiw » Sun Nov 02, 2008 1:51 pm

OK but i only have one account and i still can`t use your advice to me?
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby hikaru » Sun Nov 02, 2008 5:17 pm

It doesn't matter how many accounts you have. The image I linked is just an example.
If you see your version of this screen press Tab two times and then press Enter. This should either log you in or ask you for your password.

If this doesn't work please write exactly what you did and what doesn't work! I have no crystal ball.
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Re: Amilo A6600 can`t see the DVD/CD drive in my computer?

Postby newbiw » Sun Nov 02, 2008 8:47 pm

I use your advice press tab twice and when enter but nothing happen?
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