Ok before posting my problem, I would apologize if this question has already been posted on this forum. I have searched for threads that were similar to my problem but couldnt find exactly what I am looking for.
Now here's my problem:
I bought FS Pi 1505 two years back (so its obviously out of warranty) from Comet Store in UK. It runs Windows XP Home Edition SP2. My Notebook came with a Recovery DVD named Drivers and Utilities - CONSUMER NOTEBOOK 40. I was planning to restore my Notebook for the first time (after purchase). I followed the step by step procedure for restoring the notebook to original factory configuration using the manual provided 'Restoring Installed Software' with the Notebook. The manual says to insert the DVD named 'Drivers & Utility' into the ROM, restart your computer, press any key when asked and then follow the instructions. I did the same. I get a message on the screen saying -Loading Recovery Process- but after that I get an error message the recovery folder is missing and i should reboot with the recovery cd.
I contacted the Fujitsu Siemens technical support team and their response was:
"The disk you are using is the drivers and utilities disk not the recovery disk, the recovery disk would say on it "Fujitsu Siemens Product Recovery Windows XP". This is why you are not able to reinstall the operating system".
But as far as the booklet goes, it says that I should be able to restore the operating system with the following resources
Supplied with your computer are:
>Drivers and Utilities
>CoA (Certificate of Authenticity) Label
I have both, Drivers and Utilities Disk and CoA label, but I havent been provided with Fujitsu Siemens Product Recovery Windows XP disk.
I purchased another set of recovery Disk from Gennersales (UK). They sent me One DVD named ' Utilities & Drivers' and another one is named 'Fujitsu Siemens Windows XP Home Edition SP2'. I tried to use the recovery disk but again I was prompted that Recovery Folder is missing.I can do a fresh installation with the Recovery Disk but the new installation doesnt has all the softwares like PowerDVD for Fujitsu Siemens, Norton Antivirus for Fujitsu Siemens and Microsoft Works (as my system origininally came with those softwares, when I first bought it) Moreover, I want to simply restore the computer from the Disk rather than manually installing the operating system.
Is there any solution to this 'Recovery Folder Missing' problem.
Thanks