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ACPI BIOS Error

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ACPI BIOS Error

Postby JackSparrow » Sun Oct 04, 2009 12:22 am

Hi folks

I am using an Amilo M3438g laptop. It is as standard, except it has been back to Germany (ICG?) to have the graphics card replaced and is now installed with a GeForce 7600 Go instead of the old 6800. It has also been back in the past to have the AC input socket replaced/repaired. It works fine but the male connecter on the end of the cable is a bit bent, not that I think that is anything to do with this problem. Anyway....

A few days ago I performed a system restore in Windows XP SP2. After rebooting and using the laptop I began getting a BIOS Error at the start, with various codes, usually FFFF.

After pressing F2, it takes me into the BIOS setup. From there if I save and exit, it goes back to the start and I'm caught in a loop. If I just exit without saving it says Checking NVRam then goes to begin loading WinXP.

99% of the time, I am then getting a BSOD which tells me the BIOS version is not compliant with ACPI and the laptop reboots (unless I have gone through the F8 startup menu and selected disable reboot on system failure). Occasionally WinXP will load up as normal.

I have read the Microsoft KB article (http://support.microsoft.com/kb/314830) and as well as the same error message on the BSOD, I have the following parameters on the error message

(0x00000005):

The _PRW referenced must contain at least two elements. When queried, the _PRW indicated that it was incomplete.


and

(0x000000011):

The system cannot enter ACPI mode. There are many reasons for this, including:

* The system cannot initialize the AML interpreter.
* The system cannot find the Root System Description table.
* The system cannot allocate a critical driver.
* The system cannot load the Root System Description table.
* The system cannot load device descriptor blocks.
* The system cannot connect an interrupt vector.
* The SCI_EN (system control interrupt enable request) cannot be set (see 0x00000001).
* The ACPI Table checksum is incorrect.

ACPI is a hierarchical arrangement of tables, each one building upon the next to define the complete capabilities of the system and of every device in the system. ACPI starts by looking for the Root System Description table, which points to the next table, which points to the next table, and so on. Usually, the 0x000000011 error occurs because these tables are damaged or missing.


I have tried flashing the BIOS (which was write protected until I removed the CMOS battery and booted!), and I am still getting the same errors and BSOD. I did also try using the full System Recovery CD and starting from scratch, and installing a copy of Windows Vista, but neither has had any effect on the BIOS (tried this in case it was to do with the WinXP system restore.

I have also tried the tip in the Microsoft KB page, press F7 when on text setup of Win Xp but that also did not have any effect.

This is driving me mad, as the laptop is now outside of it's warranty period of 3 years. I am worried the BIOS chip is broken or now not working and will be a nightmare or impossible to replace. What is even more annoying is that it still works sometimes and I can't figure out why it would do that.

Can anyone out there help or even throw some ideas in that I can try out?? I can live without ACPI... I just want my laptop to boot first time, every time. :evil:
JackSparrow
 
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Re: ACPI BIOS Error

Postby aspettl » Sun Oct 04, 2009 7:25 pm

Did you try the hardware reset described in the FAQ? (Especially loading the default settings after removing all power sources for a short time.)

Regards
Aaron
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Re: ACPI BIOS Error

Postby JackSparrow » Sun Oct 04, 2009 8:26 pm

aspettl wrote:Did you try the hardware reset described in the FAQ? (Especially loading the default settings after removing all power sources for a short time.)

Regards
Aaron


Hi Aaron, thanks for your reply.

I did, and since my first post I have tried it several times with no luck. I have also had another go at reinstalling the OS. What happens now is that I still get the BIOS error message, but instead of a BSOD, i get 3 passes of the XP loading bar (blue colour for sp2) and then the system hangs.

I have tried 3 reinstalls of XP SP2 using the recovery CD each time with the same outcome and now can't get into WinXP at all. Just a black screen.

When I try reinstalling without pressing F7 when the SCSI/RAID driver message appears, the XP install hangs with a BSOD with the same old error message. When I try installing Vista, i get the same BSOD/error message.
JackSparrow
 
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Joined: Sun Oct 04, 2009 12:12 am


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