I am a new member on this forum so i apologise if this question has already been asked.
I have tried to upgrade my laptop from 2 x 256MB to 2 x 1GB to move up from 1/2GB to 2GB total RAM.
I have carried out this operation before without any problems on my Toshiba laptop so I'm familiar with the process etc.
I purchased 2 new 1GB RAM cards (Kingston) which are DDR2 and compatible with 800mhz, 667mhz and 533mhz, the latter being specified in the laptop technical data.A salesperson in the store where I bought the new memory, advised their suitability.
On installation and restarting the laptop, I checked the system info in Control Panel, and found that only 1GB of memory is visible.
I re-checked the installation and repeated the check after start-up and still only 1GB of memory is visible.
I then carried out a scan check via the free utility at WWW.CRUCIAL.COM/UK and this confirmed that only half of each RAM chip was showing in the scan result. The result displays both slots occupied.
I then removed one card and repeated the checks above and noted that the crucial scan showed one slot empty and the other showing only 1/2GB.
Clearly, the laptop is only able to read/access half of each memory card only.
I have removed the new cards and installed 2 spare memory cards (Hynix) leftover from the upgrade of my Toshiba which are 1/2GB each and I currently have 1GB of memory visible which is correct.
So is there something I can do to correct the situation or are the new memory cards incompatible with my Amilo Pro ?
regards
Wheeliebow