Hi guys, I'm trying to fix an Amilo 1718 for a friend of mine - the main problem is with the USB ports. About a month ago, for no reason, they just stopped recognising devices. All of them, simultaneously. It was under Vista Home Premium, where it says in the balloon that it can't install the device - everything from flash drives to USb cameras, even though drivers for all of them had already been installed. I tried re-installing the drivers for the devices and the ports, and finally opted for a format and fresh install of XP, but now XP freezes any time something is plugged into the USB. I guess it's not a driver issue, but what else could it be? When I give the old lappie a good shake I can hear loose bits around the area of the USB ports on the back. Could some cable be loose? How do I open the chassis to get to the connectors to check them?
Guys I'll be so appreciative if you can help!
Many thanks R